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Frequently asked questions

How does it work?

SupportCaddy imports your e-mailmessages so you can answer on them in a new fun and effective way through SupportCaddy instead of using your traditional e-mail client. This will shorten the time it takes for you to answer an e-mail. You dont only get that, you also get usable statistics showing what your customers most asked questions are, that will give you information on what you must improve on your homepage or service.


Q: How much does it cost?

A: It's totally free, no hidden fees or anything, get started here.

Q: How can it be free?

A: We earn money on other projects, this is our contribution to the world.

Q: Does SupportCaddy support multiple users?

A: Yes, you can have as many users in your team as you need to help the team to answer e-mail. A user can be signed in only once.

Q: Do I need to provide username and password to my e-mailaccount?

A: No, you can choose to forward all incoming e-mail in your e-mailaccount to a dedicated e-mailaddress given by us, if you want!


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