Finally, a simple e-mail customer support system, for free!

Send your answers with a simple click, easy as that!

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SupportCaddy
Caddypanel

Caddypanel

With our flexible and easy-to-use caddypanel you answer e-mail with a click.

You don't have to write the same answer more than once then let the Caddy handle it.

The traditional way of answering e-mail is not suited for customer support. SupportCaddy is!

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Statistics and reports

With statistics on which questions is asked the most, you know exactly what you need to improve on your homepage.

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Attachments
Users and groups

Users and groups

It does not matter if you work alone or in a team of 30 people, SupportCaddy grows with you. Add or remove users whenever you want.

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Save time and money

We built SupportCaddy because we had the need of a simple customer support tool like this.

When we started to use SupportCaddy in our other projects we saved hours every day spent on customer support without loosing any quality. What before took us 3 hours now only takes 30 minutes.

It should never be boring to have contact with your customers. Every contact with your customer should gain both parts.

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Spara tid och pengar
Bifoga filer

Attachments

Upload your files once and keep them in SupportCaddy. This saves you uploadtimes and headache of where your files are place. Your whole team can attach one or more files with a simple click to each and every email.

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Robert Hubinette

Robert Hubinette (BamBam.gr)

Our customers is superhappy with our fast and accurate answers
Kent Eskilsson

Kent Eskilsson (Andrahand.se)

It's now fun to answer e-mail with such a simple and powerfull customertool
Robert Larsson

Robert Larsson (Roomharmony.se)

Even if we don't have more than a few e-mail per day it's very effective and "nice-to-have"

Frequently asked questions

How does it work?

SupportCaddy imports your e-mailmessages so you can answer on them in a new fun and effective way through SupportCaddy instead of using your traditional e-mail client. This will shorten the time it takes for you to answer an e-mail. You dont only get that, you also get usable statistics showing what your customers most asked questions are, that will give you information on what you must improve on your homepage or service.


Q: How much does it cost?

A: It's totally free, no hidden fees or anything, get started here.

Q: How can it be free?

A: We earn money on other projects, this is our contribution to the world.

Q: Does SupportCaddy support multiple users?

A: Yes, you can have as many users in your team as you need to help the team to answer e-mail. A user can be signed in only once.

Q: Do I need to provide username and password to my e-mailaccount?

A: No, you can choose to forward all incoming e-mail in your e-mailaccount to a dedicated e-mailaddress given by us, if you want!


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A few selected customers

1 url

Fridah Reinholdsson (Lägenhetsbyte.se)

Thanks to SupportCaddy it takes us 30 minutes per day instead of 3 hours to answer our e-mail
http://www.andrahand.se

Kent Eskilsson (Andrahand.se)

It's now fun to answer e-mail with such a simple and powerfull customertool
http://www.roomharmony.se

Robert Larsson (Roomharmony.se)

Even if we don't have more than a few e-mail per day it's very effective and "nice-to-have"
http://www.bambam.gr

Robert Hubinette (BamBam.gr)

Our customers is superhappy with our fast and accurate answers