Split the work on users and groups


It's no problem if you need more people in your team working with your customer support e-mail. You can grow how much you want and need, there are no limits in SupportCaddy.


Every user has it's own rights. Maybe you want your developers to be able to see the statistics on most answered questions as It's kind of a todo-list, feel free to add them with those rights.


Rights that you can combine as you like


  • E-mail
  • Statistics
  • Predefined answers
  • Administrator

 

Users and groups


SupportCaddy